5CA is hiring Support Agents

Job requirements

  • You speak near-native English and one of the languages below:
     Cantonese, Dutch, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, Russian, Spanish, Thai
  • You are available to part-time or work full-time and in a fixed schedule 
  • You have in-depth knowledge about gaming and you love anything related to video games 
  • You own a PS4, or an Xbox One, or a modern gaming PC/laptop 
  • You are a fast learner, you take initiative and are awesome at troubleshooting 
  • You have a dedicated quiet work space, located within your own residence
  • Experience in a Customer Service environment or an international business setting is a plus.
  • You are not currently living in the Netherlands, the United States of America, or Argentina.

PC requirements: 

  • An internet speed minimum of 1 Mb/s download and 0,5 Mb/s upload internationally. 
  • A minimum of 6 GB RAM memory
  • Your computer should run at least a 64-bit version of Windows 8 or newer, or a recently released version of macOS
  • An i5 processor (2,4 Ghz or faster), or better/ similar, max. 3 years old.
  • A Radeon R7 240 Graphics card or better/ similar.
  • A (smart)phone usable for two-factor authentication that runs at least:
    • Android 6.0 or newer
    • Apple iOS 10.0 or newer

We offer:  

  • A position at a fast-growing company with ambitious A-level clients
  • A casual, international environment where you’ll work with people from over 40 different nationalities
  • Flexibility; working remotely means being able to work from anywhere in the world
  • No time wasted commuting between home and work 
  • Top-notch tools, training, and colleagues

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