Amazon is hiring a Content Reviewer, Turkish


Key responsibilities include:

1. Organic product Review
· Review relevance between search query and organic products based on Content Guidelines.
· Check the relevance with quality and accuracy in detail.
· Ability to work with data and evaluate trends/ patterns.
· Recommend generic pattern to be translated into Rules.
· Willingness to work with sensitive issues, including but not limited to Adult content, Religious and philosophically sensitive issues
2. Training & Coaching
· Coordinating training & mentoring sessions
· Periodical review of work of new hires (with guidance of Supervisor) and providing on-going feedback in the initial training phase.
· Develop training material for the team and lead training and development for the team.
3. Maintaining Updates & Documentation and Monitoring workflow
· Escalating questions/issues from the team regarding the process and cascading updates to the team
· Preparing & Maintaining Training documents, Wiki pages with updates, SOPs & any other documents
· Preparing weekly process reports & sending these out to the concerned people
· Monitoring workflow and re-assignment in the team & handling shift-issues, daily standups, updates and escalations.

What we offer:

· Shift working patterns (incl. morning, afternoon, evening, weekends)
· Unlimited contract
· 5 weeks of vacation
· Public transport reimbursement
· Multi-sport card
· Meal Vouchers
· Employee referral program bonus
· Life insurance and pension plan
· Varying local discounts e. g. for canteens, cafes etc.
· Office with chill out areas, relax room and activities like football table, Play Station, VR
· Corporate events and team events
· Possible internal and/or international growth





BASIC QUALIFICATIONS

· Bachelor degree and/or 6 months work experience
· Familiarity with Excel
· Fluency in English and Turkish language. Candidate should demonstrate language proficiency in all the following: verbal, writing, reading and comprehension.



PREFERRED QUALIFICATIONS

· Good awareness of Turkish culture and current affairs in order to identify items that are likely to be controversial to customers.
· Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word) to maintain reports and metrics.
· Web search skills and knowledge of Wikipedia.
· Good data evaluation and mining skills
· Familiar with internet search tools
· Familiarity with online retail (e-commerce)
· Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues
· Ability to work in a diverse environment

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