Support team with regards to client requirements, needs and requests such as asset management, reporting, and meetings
Engage in standard quote preparation
Launch and coordinate standard projects which includes functions such as scheduling, resource allocation, and work assignments
Perform administrative duties which include project closures, Translation Memory updates and folder structure maintenance
Produce reports and develop internal post-mortems to help improve processes and reduce risk
Keep project schedules on track and ensure on-time delivery
Ensure projects are completed within budget
Knowledge, Skills and Abilities
Strong organizational skills in a fast-paced, deadline-driven environment
Ability to prioritize and coordinate competing work demands, and maintain composure under pressure.
Fluent communication skills of written and verbal English
Ability to report work orally and in writing as required.
Ability to understand, apply and use personal computers and software applications (e.g. Microsoft Word, Excel, PowerPoint, Outlook, Adobe Acrobat, CRM/AURORA/other production software, CAT Tools, Office 365/Skype).
A team player who can collaborate effectively with a diverse group of individuals.
Ability to establish and maintain cooperative working relationships.
Ability to maintain confidentiality of information regarding company financial and other information.
Ability to resolve customer service and production issues in a professional and efficient manner.